FAQs

1) I am an owner of the device. How will I be paid for the usage from it?

You can log into www.ourfi.in using your credentials against which the device is registered. Go to Device section, select the time period and click on search to view all the transactions. You can click on the redeem button to get paid for the usage.

2) How do I see the usage details from my device?

You can log into www.ourfi.in using your credentials against which the device is registered. Go to Device section, select the time period and click on search to view all transactions.

3) Where can I see the details of my usage history?

You can log into www.ourfi.in using your registered credentials. Go to Transactions section, select the time period and click on search to view all the transactions.

4) I am trying to sign-up and the OTP is not working. This sucks. What do I do now?

This might be an issue with the network provider. Call up on our support number 9502999600 for a quick resolution.

5) What should I enter in the referral code during sign-up?

It is not mandatory to enter referral code during sign-up. Any offers/goodies that would be provided will be based on this code.

6) I do not have the ID proof number immediately. What can I do?

Please update this after registration is complete. Do this as soon as possible. This helps us keep you safe

7) My balance is not correct. How can I cross-check the details of my usage?

You can log into www.ourfi.in using your registered credentials. Go to Transactions section, select the time period and click on search to view all the transactions. In case of any query on your usage write to contact@inatechsol.com or call us on 9502999600. We are happy to help you.

8) Why do I need to enter so many details?

We are taking details that'll help us provide you with the best and most suitable offers.

9) Do you follow TRAI guidelines?

We do follow TRAI guideline. In case of any query you can write to contact@inatechsol.com.

10) Is this safe?

This is completely safe. Your password for accessing internet will work only for you. Our payment gateways are all secure. We recommend you to change your password once in a while to avoid any misuse.

11) How can I get more offers? I know a business whose offers should be on this platform, how can I get them here?

Just talk to the business owner and let us know at contact@inatechsol.com. We will get their best offers on our platform. Alternatively, if you hold the powers to setup the device at the location, just place an order for the device by logging into our website www.ourfi.in. You can go to device section after logging to our website and place the order there. Once the device is delivered we can help you in setting up the relevant offers.Once this is completed, the owner can easily edit those anytime at the offers tab post login.

12) I want to know more. How can I get additional information?

In case of any additional information write to contact@inatechsol.com or call us on 9502999600. We are happy to help you.